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Job: Operations Manager - Tanzania - Red Cross And Red Crescent

Organization: International Federation of Red Cross And Red Crescent Societies
Country: United Republic of Tanzania
Closing date: 21 May 2016
The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the World’s largest volunteer-based humanitarian network. The Federation is a membership organization established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is” to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency; coordination and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners. The Secretariat’s headquarters is organized in three main business groups: (i) Partnerships, including Movement and Membership; (ii) Programs and Operations; and (iii) Management. The Secretariat has five regional office, as follows: Americas (Panama City); Africa (Nairobi); Asia/Pacific (Kuala Lumpur); Europe (Budapest); Middle East and North Africa (Beirut).
Since late April 2015, pre-election violence in Burundi has been ongoing, and has resulted in a number dozens of casualties in the capital of Bujumbura, and forced more than 100,000 people to flee to safety in the neighboring countries of the Democratic Republic of the Congo, Rwanda, Tanzania and Uganda. The majority (over 53,000) are choosing to settle in Tanzania where the infrastructure and resources are insufficient to accommodate the refugees’ needs.
Over 53,000 people from Burundi had arrived in Tanzania and are at Nyarugusu camp, which was built in 1997. Currently Nyarugusu camp has 65,000 Congolese refugees and cannot accommodate the new arrivals from Burundi. To deal with the overcrowding in the camp, the new arrivals have been accommodated in collective shelters, others have been placed in the transit camps that are located in primary schools. The Tanzanian government has proposed a new location for another camp, however access is a challenge due to poor road infrastructure. The site development will require extensive flood mitigation planning, costly sanitation facilities and a thorough investigation on the ability to access water due to topography of the area. A minimum of nine months is needed to set up the camp, assuming all resources are available. Discussions are ongoing between UNHCR and the government to identify an appropriate solution.
On 19th May, a cholera outbreak struck among the refugee population in Tanzania. According to the World Health Organization, 3 people died of the disease, 17 tested positive and more than 1000 acute diarrhoea cases have been reported among the refugees. The number of new cases daily has fallen to around 100 from a peak of 915 on 18 May.
The MSF Belgium Set up a CTC in Burundi exit points and the ferry’s and buses used for transport were always disinfected. These measures contributed to minimalizing the risks of the cholera outbreak.
Refugees affected by cholera and acute watery diarrhoea are being treated at newly established treatment centres at Nyarugusu camp run by the Tanzania Red Cross Society. Volunteers are also conducting hygiene promotion campaign and distributing information and education materials to help fight the spread of disease. For now the situation is improving but the risk of transmission remains very high due to limited access to shelter, toilets, water and essential medical care. It is therefore critical to increase access to water and sanitation and reinforce awareness raising on how to prevent cholera. The rainy season should be coming to an end in the coming weeks, the interim period will nevertheless be wet and make the terrain even more challenging.
Tanzania has hosted refugees from the great lakes countries since the 1930s. Since 1993, Tanzania has been host to hundreds of thousands of Rwandese, Burundian and Congolese refugees. Currently there remain about 63,000 refugees from DRC, in Nyarugusu camp. Tanzania Red Cross Society (TRCS) already provides comprehensive health services (preventive and curative) to the refugees in Nyarugusu camp and the host communities. The Tanzania Red Cross Society (TRCS) has been running the camp based health facilities/clinics in Nyarugusu camp for over 10 years.
TRCS staff and volunteers in Nyarugusu camp are now assisting the new arrivals from Burundi by providing lifesaving interventions including: the provision of first aid; conducting medical screening for all new arrivals (immunization, treatment of common communicable diseases, and screening for malnutrition); the provision of health education through the Health Information Team (HIT), particularly on the prevention of communicable diseases).
Job purpose
Since late April 2015, pre-election violence in Burundi has been ongoing, and has resulted in a number dozens of casualties in the capital of Bujumbura, and forced more than 100,000 people to flee to safety in the neighboring countries of the Democratic Republic of the Congo, Rwanda, Tanzania and Uganda. The majority (over 53,000) are choosing to settle in Tanzania where the infrastructure and resources are insufficient to accommodate the refugees’ needs.
Over 53,000 people from Burundi had arrived in Tanzania and are at Nyarugusu camp, which was built in 1997. Currently Nyarugusu camp has 65,000 Congolese refugees and cannot accommodate the new arrivals from Burundi. To deal with the overcrowding in the camp, the new arrivals have been accommodated in collective shelters, others have been placed in the transit camps that are located in primary schools. The Tanzanian government has proposed a new location for another camp, however access is a challenge due to poor road infrastructure. The site development will require extensive flood mitigation planning, costly sanitation facilities and a thorough investigation on the ability to access water due to topography of the area. A minimum of nine months is needed to set up the camp, assuming all resources are available. Discussions are ongoing between UNHCR and the government to identify an appropriate solution.
The Tanzania Red Cross Society, with support from the IFRC have launched an Emergency Appeal operation with an overall objective of The survival and basic health care needs of vulnerable Burundian refugees are met through health services at three receptions centres and refugee camp, provision of relief supplies and appropriate sanitation. The operation will have duration of 9 months and may be extended pending further needs.
The Operations Manager is accountable, under the direction and guidance of the EAIOI, for supporting the management of the Population movement appeal and supporting the Tanzania Red Cross Society in leading the ongoing operation. The Manager will provide oversight, including leading the programme implementation and support teams, overseeing timely planning, implementation and reporting, and liaising with counterparts from Participating National Societies, the ICRC, and external partners such as UN agencies, NGOs, donors and missions active in the country.
Job duties and responsibilities
• Reporting to the Country Cluster Operations Coordinator and working closely with the TRCS Disaster management director, the Operations Manager will oversee the coordination of timely, efficient and effective IFRC support to the Tanzania Red Cross Society in responding to the impact of the on-going influx of populations from Burundi.
• Provide management oversight to ensure that all activities relating to IFRC-supported operations are implemented in accordance with standards, are aligned with IFRC guidelines and policies and that the outcomes/deliverables outlined in plans of action are achieved within set timeframes.
• This entails a dual role: firstly, to be responsible for supporting TRCS’ overall leadership and coordination of the activities under the appeal operation as well as complementary activities linked to the operation; and secondly, to provide and facilitate operational and technical guidance to the field level implementation structure of the TRCS.
• Support management of operational budgets to ensure that expenditure relating to IFRC-supported operations is within income and approved ceilings, in compliance with IFRC finance procedures and in line with donor earmarking requirements.
• Actively support communications and fundraising efforts, including by leading preparation of proposals, and oversee production of timely and accurate reports narrative and financial reports.
• Supervise management and maintenance of resources (equipment, infrastructure, logistics, etc.) necessary for successful implementation of operational activities and ensure that adequate well-performing personnel are in place to support implementation.
• Coordinate the Mass Sanitation and Basic health ERU operation.
Specifically, the delegate will support TRCS to ensure close cooperation with Movement partners contributing to population movement activities as well as communication and coordination with Government officials and agencies, UN partners and non-governmental organisations. The delegate will further support the field level implementation structure in operational planning and implementation in accordance with agreed priorities and adherence to relevant IFRC/TRCS standards and requirements.
• To achieve these aims, the Operations Manager will work closely with the field based TRCS implementation teams (in Kigoma and Kagera), technical units and branch structure.
• This job is located in Kigoma, Tanzania
The Operations Manager will be responsible for the following specific tasks:
• Overall responsible for supporting the planning, management and coordination alongside TRCS to achieve timely and effective implementation of its operation in Kigoma and Kagera
• Responsible for initiating effective monitoring and reporting mechanisms as part of the Population Movement Emergency Appeal operation in Tanzania and ensuring TRCS capacity building in PMER systems/requirements.
• Responsible for supporting the production of timely narrative and financial reports, according to IFRC procedures
• Provide coaching, mentoring and capacity building support, as required, to the operations management and technical staff of Tanzania Red Cross Society.
• Ensure the application of the strategic direction of operations and focusing on achievement of the planned objectives.
• Maintain close reporting and communication lines with TRCS, and Regional offices, and Movement partners.
• Support the TRCS structures to cooperate, collaborate and consult with key partners including Government agencies, UN partners and NGOs, and Movement partners to ensure consistency, harmonization and to avoid and duplication of effort.
• Monitor the implementation of all activities as laid out in the plan of action, with particular attention to the broader context monitoring of achievement of results.
• Support the TRCS to manage the effective and proper use of assets, financial resources and facilities according to RCRC and IFRC standard procedures in order to comply with auditing requirements.
• Facilitate technical support to TRCS water and sanitation and/or health counterparts to ensure timely and effective assessment, planning and implementation of the activities under the operation
• Support the planning and implementation of the following tasks with National Society staff and volunteers to improve health and reduce vulnerability of beneficiaries by:
· Ensure SPHERE standards are attained and maintained where appropriate
· Ensure international and/or national WatSan related standards are maintained
· Ensure other sanitation and hygiene needs are addressed where appropriate
· Facilitate the documentation of best practices and lessons learned from the ERCS activities and assist in disseminating them to Federation staff and partners.
Assure full compliance of operations with RC/RC principles, IFRC rules, regulations and policies and operational strategies of the HNS and relevant reference documents and policies (Sphere, Do No Harm).
Duties applicable to all staff
  1. Actively work towards the achievement of the Federation Secretariat’s goals
  2. Abide by and work in accordance with the Red Cross and Red Crescent principles
  3. Perform any other work related duties and responsibilities that may be assigned by the line manager
Position Requirements
Education
Relevant University degree (Health management/ Disaster Management etc.)
IMPACT course (or equivalent knowledge)
Experience
Demonstrable experience working as an Operations manager, preferably in a remote or isolated emergency context and/or in a refugee camp setting. Five years’ experience working for a humanitarian aid or local organization on empowerment and community-driven capacity building.
Experience building and maintaining strong cooperative and professional relationships with local and international partners
Experience of project planning and implementation
Experience of writing comprehensive narrative and financial reports
Experience of working for the Red Cross/Red Crescent Movement
Knowledge and Skills
Technical background in either WATSAN or public health using participatory methodologies and working with volunteers.
Self-supporting in computers (Windows, spread sheets, word-processing, e-mail)
Strong demonstrable skills and expertise in capacity building in emergencies
Good skills in training, facilitation and presentations.
Fluency in spoken and written English.
Excellent communications skills and ability to sensitively negotiate complex situations.
Valid international driving license (manual gears)
Skills in mentoring and developing staff.
Willing to spend 5 to 6 months in a difficult, remote environment with minimal access to a main town.
Languages
Fluently spoken and written English
Good command of another IFRC official language (Swahili, French, Spanish or Arabic)
Competencies
Teamwork
Communications
Integrity
National Society relations
Empowering others
Professional

How to apply:

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