Job: Community Manager - Palladium International, Tanzania

Organization: Palladium International
Country: United Republic of Tanzania
Closing date: 30 Nov 2016

Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

In Tanzania, Palladium supports the Dar es Salaam Teknohama Business Incubator (DTBi) to run the MCC/PEPFAR-funded Data for Local Impact (DLI) Innovation Challenge Project. DLI awards grants to Tanzanians (both individuals and organizations) who have creative ideas about how to use or combine data - including open data - in new ways to gain insights or empower people through access to life-changing information. The DLI Innovation Challenge also aims to engage, support, and connect Tanzanian innovators, developers, and solution providers to each other and to opportunities to make a difference in people's lives. To support this goal of engaging and networking Tanzanians, DLI is creating an online community platform in which innovators and data enthusiasts can connect, share ideas, find resources, and grow their ability to use data to improve health and gender equality in Tanzania.

Palladium is seeking a Community Manager to manage the DLI's online community platform and engage with innovators across Tanzania to share ideas and build capacity around data demand and use. The Community Manager should be a communications specialist with experience using both mobile and web-based platforms for marketing and communications efforts. S/he should be comfortable with data demand and use concepts, public health, and gender equality. S/he will report to the Palladium Project Director. The position is a part-time (approximately 20 hours per week) role with flexible hours. This position is open to local hires only. Candidates should be based in Dar es Salaam, although other Tanzanian applicants will be considered.

  • Build awareness, engagement, and enthusiasm among Tanzanian innovators and entrepreneurs for using and sharing data
  • Grow community participation through chats, webinars, events, and timely responses to user inquires
  • Strengthen relationships with content creators through outreach, communication, one-time events (e.g., chats, hackathons), and online trainings
  • Apply knowledge of user generated content, social media, and content management systems to provide continuous quality improvement to the DLI online community platform to create a better user experience
  • Monitor and moderate community participation in online chat forums and user generated content pages
  • Research and post additional funding opportunities
  • Create and manage events designed to directly engage and enrich the community experience
  • Increase familiarity with a variety of social media platforms to identify new opportunities and platforms for outreach and engagement
  • Responsible for day-to-day administration of platform, chat forums, and responding to user inquiries
  • Bachelors degree in marketing, communications, journalism, PR, business, computer science, or related field
  • 3-5 years' relevant experience in marketing and communications
  • Fluent in English and Swahili
  • Familiarity with social media channels (e.g., Facebook, WhatsApp, Twitter, Google, YouTube, Skype, Wordpress, etc.) and best practices for online/mobile communication
  • Proven examples of engagement on social channels and understanding of social media landscape in Tanzania
  • Love of social media; willing to experiment and innovate
  • Excellent verbal and written communication skills
  • Strong interpersonal skills; demonstrated ability to handle/diffuse conflict
  • Self-starter, upbeat, highly motivated, able to work with minimal supervision
How to apply:

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