Job: Academic Programme Manager at The British Council, Tanzania

Accountabilities, responsibilities and main duties

Working closely with the Centre Manager and Business Development Manager, the successful postholder will be responsible for the following:

Academic Programme Management

- Lead on academic management of the Centre programmes in accordance with British Council global policy, best practice and market research findings

- Lead on initiatives in product and service development, e.g. syllabus design, assessment procedures and reporting.

- Lead on the development of dynamic clubs and wrap arou nd services to increase customer satisfaction levels

- Ensure that adult products, services and premises create a positive image of the British Council and create impact for the UK

- Lead on production of the centre guide and website and other promotional material

- Field and act on suggestions and complaints

- Ensure Teaching Quality Standards for teaching, learning and promotion are met

- Ensure courses meet needs of students and differentiate us from competitors through their quality and measured impact

- Positively manage relationships with students, internal stakeholders (Customer Services, Resources, and Examinations) external stakeholders (corporate sponsors) in order to maintain and develop adult business.

Professional Support

- Responsible for identifying training needs and ensuring the delivery of an appropriate INSETT programme

- Line manage up to six members of staff, taking an active role in their professional development and delivering high levels of performance management

Teaching/Training

Plan, prepare and deliver an average of 8 hours a week of teaching

More info at https://jobs.britishcouncil.org/Vacancies/W/3154/0/125608/5448/academic-programme-manager-dar-es-salaam-tanzania