Job: Associate Protection Management Officer

Organization: UN High Commissioner for Refugees
Country: Switzerland
Closing date: 05 Dec 2017


The Office of the United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. The ultimate goal is to help find durable solutions that will allow them to rebuild their lives in dignity.

The current context, characterized by growing complexity and duration of forced displacement, increased mixed flows, and protracted nature of many refugee situations as well as limited resources’ availability and increased number of humanitarian actors on the ground, require adjustments in the operational approach by UNHCR and partners.

The increasing complexity, scale and scope of UNHCR operational engagements, demands strengthened and predictable operational support from the Division of International Protection to ensure UNHCR operations are equipped to achieve organizational commitments on quality protection, and assistance for people of concern to UNHCR. Critical policy developments at the global level require a concerted effort by UNHCR to ensure that protection and solutions considerations are underpinning and guiding the work of the organization as well as its partners.

The Protection Management Unit in the Division is tasked with bolstering Division's capacity to consolidate and improve the operationalization of UNHCR's protection and solutions policies and operational approaches with a view to protection-centered planning, prioritization/resource allocation, effective programming for protection, and monitoring and evaluation support and training to operations.

In particular, the position will support the Protection Management Unit accomplish the following change:

a) Structured protection and solutions focus in operations' strategy development, programme design and implementation;

b) Sustained and substantive protection and solutions considerations included in programme review, resource allocation, M&E and reporting.

Specifically, the consultant will support the delivery of the Programming for Protection (P4P) Learning Programme and application of its content to a broader range of programming guidance. The P4P LP is an initiative that was piloted in 2016 in three UNHCR field operations. After evaluation and feedback from participants to the pilot, a new structure for the learning programme has been agreed and content revision is currently underway. A new cohort of 4 UNHCR field operations started in August 2017 and is ending in August 2018.


Under the direct supervision of the Head of Protection Management Unit, the incumbent will assist in the following:
  1. Support the delivery of the Programming for Protection (P4P) Learning programme. This includes:
  2. Support content’s update and adjustments that may be necessary to undertake in 2018 during the delivery of the programme to 4 field operations (Tanzania, Malawi, Mexico, South Caucasus)
  3. Support finalization of materials for the self-study version of the P4P;
  4. Liaise with UNHCR’s Global Learning Centre, Division of Programme Support and Management and relevant units in the Division of International Protection (DIP) to provide feedback on team assignments submitted by the operations and organize thematic webinars;
  5. Maintain regular contact with the four operations to provide technical guidance and feedback on protection management and act as liaison between them and the relevant units in DIP on specific technical issues;
  6. Contribute to the development of a self-study on “Protection programming and delivery” in the framework of the Certification on International Protection (CP-IP) that is being developed by the Global Learning Centre (GLC) in collaboration with DIP;
  7. Contribute to the application of lessons learned and content developed in the framework of the Programming for Protection learning programme across the broader work of the Division, and conduct further research on strengthening programming for protection;
  8. Support the Head of Protection Management in her role within the Annual Programme Review (APR) Secretariat and support the coordination of DIP’s inputs throughout the process to ensure the inclusion of structured protection and solutions considerations in decisions on programmes and resource allocation;
  9. Finally, the consultant will contribute to other specific tasks on protection management as identified by the supervisor.

In collaboration with the Head of Protection Management, the Consultant will develop a detailed plan of action that lists concrete outputs, activities, benchmarks and timeline on the basis of the above mentioned activities. Achievements will be measured against deliverables.

The Consultant and supervisor will hold bi-weekly update meetings on progress, achievements, timeline, obstacles and any necessary course-corrections.


  • University degree (preferably advanced) in International Humanitarian or Human Rights Law, Law, International Development, International Relations, Political and/or Social Sciences or a related field.
  • 3 to 5 years of relevant experience with a Master degree or 5 to 7 years with a Basic university degree, with a minimum of 1 year in the field.
  • Solid experience in working in protection and/or the delivery of humanitarian assistance;
  • Experience of project or programme management
  • Experience in developing learning items
  • Experience in the development of guidance or support materials on programmatic aspects of protection, including planning, monitoring or reporting
  • Excellent writing skills in English;
  • Communicates sensitively and effectively across different constituencies;
  • Ability to work under pressure and meet tight deadlines;
  • Strong analytical and research skills;
  • Innovation and creativity;
  • Sound judgment and ability to pro-actively seek options to meet client’s needs;
  • Technological awareness;
  • Flexibility to adapt to changing circumstances and to handle requests or issues as they arise.
Excellent knowledge of English; Good working knowledge of another UN language preferably French or Spanish

How to apply:

Interested applicants should submit the required documents listed below by e-mail to [email protected] referring to Vacancy Number DIP/PMU/040/2017:

Letter of motivation, addressing each of the personal requirements in the vacancy notice;

Completed UN Personal History Form (P11) signed, including testimonials/degrees/certificates.

The UN personal History Form is mandatory;

P 11 forms are available on

All application received without a P 11 will not be considered